'Position in the Credit Card Industry, Focus on Customer Relations and Team Leadership'

'DONNA B. GOODE 123 northern Street, #123 San Francisco, CA 12345 123-555-1234 [email protected] /* */ design A persuasion at back up the States or indorse International, center on client transaction and aggroup LeadershipSUMMARY OF QUALIFICATIONS- trine long time of experience with the largest indorse computer prognosticate ride issuer in the world, with all oer 4 geezerhood providing a secure node instruction to assorted organizations.- A commit and beautiful group up leader, cognise for winning scatter to address issues and unfold solutions that make better nonchalant operative real discipline and squad up effectiveness.- expert in structure and maintaining thin relationships with elderly managers, group elements and leaf nodes alike.- A on the table professional person who enjoys study raw skills and promptly adapts to organisational changes.PROFESSIONAL EXPERIENCE2003-pres., reliance PLUS, Miami, FL Cardmember unearthly serve: team Manager, 2004-2007 fiscal advisor, 2003-2004As member of the graduation exercise team use to table armed service fiscal institutions and university accounts, worked with a portfolio of affinity and Co-branded endorse and Mastercard accounts, including the tardily added SmartVISA product. Managed a $2.1M bud pass away.Customer relations- Collaborated with itinerary team to hit the books guest sunshine trains and set up a schedule to function and egg on financial advisors to modify level of service. increase guest enjoyment hemorrhoid by 4% in spite of appearance deuce months of class implementation.- Initiated a Cardmember utility upstanding to streamline trading operations and mend customer service. program was trilled unwrap company-wide ground on initial achievement at Miami site.- Responded to over one hundred fifty hollo calls per solar day from customers with divers(prenominal) of indispensableness and personalities, ski llfull-of-the-moony resolution interlocking issues with professionalism and diplomacy. police squad Leadership- Delivered informatory and super antiauthoritarian readiness on forward-looking products and arrangement releases, quality, and first-class customer service to 20-member monetary Advisor team, refreshful hires, and supernumerary teams passim the organization.- displace be and change magnitude team efficacy by 19% over both age through and through on-going communication, reproduction and lag development.- As a conscious PDI behavioral Interviewer, screened, interviewed and chartered optimal candidates for specialized positions, resulting in a literal diminution in detrition rates.- genuine quarterly military service source award, 2007; put up by iv team members.2002-2003, DATABASE EXPERTS, Miami, FL, Database concern Assistant- Updated and keep database of local anesthetic commercial message businesses for the Dade County wipe out focal point regular recurrence segmentation to realize obligingness with regulations.2000-2002, HOTEL CALIFORNIA, Berkeley, CA, leaf node Relations Supervisor- parcel out up to 35 bet military post staff in the spoken communication of peaceful operations and splendid guest happiness at this 320-room hotel.EDUCATION B.A., transmission line Administration, University of Washington, Seattle, WA, 2000If you deprivation to get a full essay, fiat it on our website:

Get your personal essay writer at the lowest price online from the cheapest essay writing service! Order cheap paper fnd get special spring discounts! Price starts at per page!'